Terms and Conditions

Welcome to Oz Health Supplements (“we,” “us,” “our”). By accessing or using our website and purchasing from our store, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

By using this website, you confirm that you are at least 18 years of age or using the site under the supervision of a parent or legal guardian.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Changes will take effect immediately upon being published on the website.

2. Products & Information

We make every effort to ensure product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free.

Our supplements are intended to support a healthy lifestyle and are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a healthcare professional before using supplements, especially if you are pregnant, nursing, taking medication, or have a medical condition.

3. Orders & Payments

All prices are listed in AUD unless stated otherwise and include GST where applicable.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per order
  • Correct pricing or product errors

Payment must be received in full before orders are processed and shipped.

4. Shipping & Delivery

Shipping is managed through Shopify’s integrated shipping services and trusted courier partners.

Delivery times provided are estimates only and may vary due to factors outside our control. We are not responsible for delays caused by couriers, weather conditions, or incorrect address details.

5. Returns & Refunds

We comply fully with Australian Consumer Law.

You are entitled to a replacement, repair, or refund if a product is:

  • Faulty
  • Not as described
  • Not fit for its intended purpose

Change-of-mind returns may not be accepted unless stated otherwise. Please refer to our Returns & Refunds Policy for full details.

6. Use of Website

You agree not to use this website for any unlawful purpose or to violate any applicable laws.

You must not:

  • Attempt to gain unauthorised access to the site
  • Transmit malware or harmful code
  • Copy, reproduce, or exploit any part of the website without written permission

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Oz Health Supplements and protected by intellectual property laws.

You may not reproduce, distribute, or use our content without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

Nothing in these terms limits your rights under Australian consumer law.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as outlined there.

10. Third-Party Services & Links

Our website may include links to third-party services or tools. We are not responsible for the content, accuracy, or practices of third-party websites.

11. Governing Law

These Terms & Conditions are governed by the laws of Australia, and any disputes will be handled in Australian courts.

12. Contact Information

For any questions about these Terms & Conditions, please contact us:

Business Name: Oz Health Supplements
Email: contact@ozhealthsupplements.com.au
Location: Australia